Yes. Safe & Sound Transit is available to everyone.

We provide pre-booked transport for members of the general public, families, seniors, groups, wheelchair users and NDIS participants.

Whether you need transport to an appointment, the airport, shopping, a social outing, work, an event or anywhere else you need to go, you are welcome to book with us.

NDIS participants can also use our service, with plan-managed and self-managed payment options available where applicable.

Safe & Sound Transit provides pre-booked transport throughout Townsville and surrounding areas.

Travel outside the Townsville area may also be available by prior arrangement, depending on availability and the requirements of the booking.

If you are unsure whether we service your location or destination, please contact our office to discuss your trip.

In our first van, we can fit 1 wheelchair & 3 passengers or 6 passengers with no wheelchair.

In our second van, we can fit 2 wheelchairs & 2 passengers or 5 passengers with no wheelchairs.

Yes, in your booking sheet, put a note specifying if your trip is recurring. Otherwise, you can contact us to arrange this over the phone or email. Subject to availability

Yes. Safe & Sound Transit can transport service and assistance animals.

For the safety of all passengers, drivers and the animal, the client is responsible for providing an appropriate restraint for the animal during travel. This may include a suitable travel crate, cage, harness or vehicle seat belt restraint.

The restraint must be appropriate for the size and type of animal and must allow the animal to travel safely and securely within the vehicle.

Safe & Sound Transit provides private, pre-booked transport throughout Townsville and surrounding areas.

We can assist with transport to appointments, work, shopping, the airport, social outings, events, restaurants, weddings and other planned trips.

We also have wheelchair-accessible transport available when required. Please let us know about any accessibility or mobility requirements when making your booking so we can ensure the appropriate vehicle is available.

Yes, all of our vehicles are wheelchair accessible.

One of our vehicles can accommodate up to two wheelchairs, subject to the size and configuration of the wheelchairs. We will confirm suitability when your booking is arranged.

All vehicles are equipped with secure anchor points and a rear-entry hydraulic tilt ramp to make your trip a breeze!

To book a ride, you first must fill out a booking form.

Once you submit your details, our office will be in touch to confirm your booking.

For general public bookings, payment is required before the trip.

NDIS and approved plan-managed bookings may be invoiced after travel in accordance with the applicable payment arrangements.

Our drivers do not accept payment in the vehicle.