Safe & Sound Transit
Private & pre-booked transport in Townsville
How We Can Help You
At Safe & Sound Transit, we understand the challenges differently abled individuals and those with mobility issues face when it comes to transportation. That’s why we are committed to providing reliable and efficient door-to-door booked hire transportation services to make your life easier. Our team of experienced drivers are trained to handle any situation, ensuring that you arrive at your destination safely and on time.
This service is perfect if you:
Are experiencing limited mobility
Have difficulties accessing public transport
Do not have your own transportation
We offer door-to-door service in our custom fitted, air-conditioned vans. As part of our policy, we are unable to enter homes.
Peace of Mind
Our drivers are all NDIS screened, hold a current QLD Drivers Authorisation card and are trained in customer service & safer driver techniques. Our vehicles are modified for the safe passage of mobility aids, the user and their carers. Our vehicles are also fitted with GPS trackers, are fully insured and operate within the QLD Transport Guidelines, ensuring your safety and ours.
Travel Fares
Standard Fare (Monday to Friday 7am - 8pm)
Base Rate - $6.50
Distance - $2.45 per km
Travel Time - $0.87 per minute
Wait Time - $0.78 per minute
Client No Show Fee - $50.00 (when driver is on site & client declines or no show)
Cancellation fee (less than 24hrs) - $50.00
Cleaning Fee - Charged as required based on extent of cleaning required
Damage to interior of vehicle - Charged as required to rectify damages
Additional Assistance Fee (if carer required but not present or additional driver required) - $165.00
Additional Charges
Weekday After Hours Rates
Base Rate - $6.50
Distance - $2.45 per km
Travel Time - $0.99 per minute
Wait Time - $0.90 per minute
Saturday Rates
Base Rate - $6.50
Distance - $2.66 per km
Travel Time - $1.31 per minute
Wait Time - $1.17 per minute
Sunday Rates
Base Rate - $6.50
Distance - $2.66 per km
Travel Time - $1.74 per minute
Wait Time - $1.56 per minute
Public Holiday Rates
Price on request
Cancellation Fee and Client No Show Fee will be at the discretion of Safe & Sound Transit Management, should there be a reasonable reason for client not travelling.
Minimum rates apply for trips.
No food or hot drinks to be consumed whilst in the vehicle.
Prices current as of January 2026.
Fare Calculation
Base Rate (includes booking fee) + Distance + Travel Time + Wait Time + Additional Charges = Total Fare
Enquiries
Bookings
If you would like to make a booking with us, please complete & submit a referral form
* Last minute bookings are not guaranteed due to scheduling and driver availability. We will try to accommodate you as best we can