Safe & Sound Transit

Providing NDIS approved transport around Townsville

How We Can Help You

At Safe & Sound Transit, we understand the challenges differently abled individuals and those with mobility issues face when it comes to transportation. That’s why we are committed to providing reliable and efficient transportation services to make your life easier. Our team of experienced drivers are trained to handle any situation, ensuring that you arrive at your destination safely and on time.

This service is perfect if you:

  • Are experiencing limited mobility

  • Have difficulties accessing public transport

  • Do not have your own transportation

We offer door-to-door service in our custom fitted, air-conditioned vans

Peace of Mind

Our drivers are all NDIS screened, hold a current QLD Drivers Authorisation card and are trained is customer service & safer driver techniques. Our vehicles are modified for the safe passage of mobility aids, the user and their carers. Our vehicles are also fitted with cameras, are fully insured and operate within the QLD Transport Guidelines, ensuring your safety and ours.

Travel Fares

Standard Fare

Base Rate

Distance

Time Travel

Wait Time

$6.50

$2.45 per km

$0.84 per minute

$0.75 per minute

Additional Charges

Same Day Booking Fee

$5.00

Client No Show Fee

Damage to interior of vehicle

$50.00 (when driver is on site & client declines or no show)

Cleaning Fee

$50 per hour or part thereof (hygiene or food related)

Charged as required to rectify damages

Cancellation fee (less than 24hrs)

$20.00

Public Holiday/After Hours Rates

Base Rate

Distance

Time Travel

$15.00

$2.66 per km

$1.80 per minute

Cancellation Fee and Client No Show Fee will be at the discretion of Safe & Sound Transit Management, should there be a reasonable reason for client not travelling.

No food or hot drinks to be consumed whilst in the vehicle

Fare Calculation

Base Rate (includes booking fee) + Distance + Travel Time + Wait Time + Additional Charges = Total Fare

Enquiries

Fill out your details and someone from our friendly team will be in touch

Bookings

If you require a booking, fill out your details and the referral sheet below. Bookings are only valid with a completed form

Referral Sheet Here