
Safe & Sound Transit
Providing NDIS approved transport around Townsville
How We Can Help You
At Safe & Sound Transit, we understand the challenges differently abled individuals and those with mobility issues face when it comes to transportation. That’s why we are committed to providing reliable and efficient transportation services to make your life easier. Our team of experienced drivers are trained to handle any situation, ensuring that you arrive at your destination safely and on time.
This service is perfect if you:
Are experiencing limited mobility
Have difficulties accessing public transport
Do not have your own transportation
We offer door-to-door service in our custom fitted, air-conditioned vans
Peace of Mind
Our drivers are all NDIS screened, hold a current QLD Drivers Authorisation card and are trained is customer service & safer driver techniques. Our vehicles are modified for the safe passage of mobility aids, the user and their carers. Our vehicles are also fitted with cameras, are fully insured and operate within the QLD Transport Guidelines, ensuring your safety and ours.
Travel Fares
Standard Fare
Base Rate
Distance
Time Travel
Wait Time
$6.50
$2.45 per km
$0.84 per minute
$0.75 per minute
Additional Charges
Same Day Booking Fee
$5.00
Client No Show Fee
Damage to interior of vehicle
$50.00 (when driver is on site & client declines or no show)
Cleaning Fee
$50 per hour or part thereof (hygiene or food related)
Charged as required to rectify damages
Cancellation fee (less than 24hrs)
$20.00
Public Holiday/After Hours Rates
Base Rate
Distance
Time Travel
$15.00
$2.66 per km
$1.80 per minute
Cancellation Fee and Client No Show Fee will be at the discretion of Safe & Sound Transit Management, should there be a reasonable reason for client not travelling.
No food or hot drinks to be consumed whilst in the vehicle
Fare Calculation
Base Rate (includes booking fee) + Distance + Travel Time + Wait Time + Additional Charges = Total Fare
Enquiries
Fill out your details and someone from our friendly team will be in touch
Bookings
If you require a booking, fill out your details and the referral sheet below. Bookings are only valid with a completed form